Behind the Scenes: The Specialist Vetting Process at Persi

At Persi, we believe in connecting businesses with top-tier specialists who deliver exceptional results. Whether it’s facility maintenance, technical repairs, or skilled trade services, our specialists play a pivotal role in ensuring businesses run smoothly. To maintain the highest standards of service, Persi employs a robust vetting process to evaluate and onboard specialists. We at Persi are committed to deliver highest quality service and thus we ensure our specialists maintain the same level of quality. This post will take a closer look at how we ensure only the best professionals join our platform.

Step 1: Comprehensive Application Review

The journey begins with a detailed application process. Specialists provide key information about their expertise, certifications, and experience. Our system evaluates each application to ensure it meets the initial eligibility criteria, including:

• Relevant work history in their field.

• Proof of professional certifications and qualifications.

• References from previous clients or employers.

Step 2: Background Verification

Trust is the cornerstone of our platform, which is why every specialist undergoes a thorough background check. This includes:

• Identity Verification: Ensuring that all personal and professional details are accurate and valid.

• Criminal Record Check: To prioritize safety and reliability for the businesses and facilities we serve.

• Work History Validation: Verifying previous roles, achievements, and tenure to confirm authenticity.

Step 3: Training and Orientation

Once a specialist passes the vetting process, they are introduced to Persi’s operational standards through training and orientation. This ensures they are familiar with:

• Persi’s tools and technology for job scheduling and reporting.

• Best practices for interacting with clients and managing tasks.

• Compliance with industry standards and safety regulations.

Step 4: Continuous Monitoring and Feedback

Vetting doesn’t stop at onboarding. At Persi, we are committed to ongoing quality assurance through:

• Performance Reviews: Regular evaluations based on job completion rates, client feedback, and adherence to deadlines.

• Client Feedback Loops: Businesses can rate and review specialists after each job, ensuring accountability and transparency.

• Up-skilling Opportunities: Specialists are encouraged to participate in training programs available through the Persi platform to expand their expertise and improve their ratings.

What Sets Persi Apart?

Our vetting process is not just about ticking boxes—it’s about building a community of trusted professionals who align with Persi’s mission to redefine facilities management. By prioritising quality, reliability, and customer satisfaction, we ensure that every interaction between businesses and specialists is a success.